Privacy Policy

1. Information Collected

We collect the following personal information when you register for events or use our services:

• Full Name
• Phone Number
• Email Address
• Payment Transaction ID
• Attendance Data

2. Purpose of Collection

We collect your personal information for the following purposes:

• Ticket processing – To confirm your registration and issue event tickets
• Event communication – To send you important updates, reminders, and notifications about events
• Certification – To issue certificates of participation or completion
• Legal compliance – To comply with applicable laws and regulations in Bangladesh
• Marketing (with consent) – To inform you about upcoming events, offers, and updates (only if you opt-in)

3. Data Sharing

Your personal data may be shared only with trusted third parties for operational purposes:

• Payment Gateway Providers – To process online transactions securely
• SMS/Email Service Providers – To send confirmations, reminders, and updates
• Event Venue – For attendance verification only

4. Data Protection

We implement reasonable security safeguards to protect your personal data from unauthorized access, misuse, alteration, or loss. These measures include:

• Secure data storage and transmission protocols
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

5. User Rights

You have the following rights regarding your personal data:

• Right to Access – You can request a copy of your personal data we hold
• Right to Correction – You may request correction of inaccurate or incomplete data
• Right to Deletion – You can request deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact us at: leaders@sblcommerce.com

6. Cookies & Analytics

We may use cookies and similar technologies to improve user experience and analyze website performance. These include:

• Cookies – Small text files stored on your device to remember your preferences
• Facebook Pixel – To measure the effectiveness of marketing campaigns
• Google Analytics – To understand website traffic and user behavior

You can disable cookies through your browser settings, but this may affect website functionality.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us: